Lessons Included

  1. Welcome

  2. Leadership Impact

  3. Preparing for Challenging Conversations

  4. Leading by Example

  5. Conversation Guides

  6. Conclusion

About this course

  • Effective Communication Skills
  • Conversion Guides
  • Feedback Openness:
  • Grounded in Great Place to Work® research, see how direct, two-way communication from leaders strengthens trust and drives excellence.

  • Use proven strategies to approach difficult discussions with confidence and clarity.

  • Demonstrate the behaviors and values you want to inspire in your team.