Why It Works

Listening is the foundation of effective leadership. Research shows that leaders who listen actively build trust, strengthen team dynamics, and create inclusive cultures. The "Yes, And" mindset fosters meaningful dialogue, encouraging creativity, collaboration, and growth. By applying improv techniques, leaders learn to navigate conflict with empathy, promote psychological safety, and empower their teams to perform at their best. This course provides practical, actionable tools to inspire positive transformation and lasting impact.

Learning Objectives

  • Discover how the "Yes, And" principle transforms communication, collaboration, and trust in leadership.

  • Explore strategies to enhance listening skills and create an inclusive, psychologically safe environment where all team members feel valued and empowered to contribute.

  • Learn techniques to navigate difficult conversations with empathy and confidence.

You'll Learn How to:

  • Build trust through active listening, laying the groundwork for stronger relationships and engagement.

  • Employ improv-based techniques like "Yes, And" to enhance creativity, adaptability, and team problem-solving.

  • Navigate challenging conversations with clarity and empathy, fostering a positive and inclusive work environment.

ABOUT THE AUTHOR
Tracy Shea-Porter is the CEO and Co-founder of Yes Unlimited and the author of The "Yes, And" Business Evolution: Improv Skills for Leadership and Life. With expertise in corporate communications, marketing, and sales, Tracy blends business insight with the creativity of improvisation. As a leader in Applied Improvisation, she empowers executives and teams to enhance communication, build trust, and foster collaboration. Tracy, alongside a skilled team of facilitators, has worked with organizations such as Credit Canada, Durham College, Fogler Rubinoff, Great Place to Work Canada, Metrolinx, Ontario Shores Foundation, The Source, and the University of Toronto, among others.

Course curriculum

  • 1

    Introduction

    • Coming Soon!

  • 2

    Module 1 – The “Yes, And” Principle

    • Coming Soon!

  • 3

    Module 2 – Listening with “Yes, And”

    • Coming Soon!

  • 4

    Module 3 - Psychological Safety and “Yes, And”

    • Coming Soon!

  • 5

    Module 4: “Yes, And” versus “No” or “Yes, But”

    • Coming Soon!

  • 6

    Module 5: Reflective Listening with “Yes, And”

    • Coming Soon!

  • 7

    Module 6: Overcoming Distractions with “Yes, And”

    • Coming Soon!

  • 8

    Module 7 - Listening Styles: A "Yes, And" Approach

    • Coming Soon!

  • 9

    Module 8: Breathing and Presence

    • Coming Soon!

  • 10

    Module 9: “Yes, And” Your Storytelling

    • Coming Soon!

  • 11

    Module 10: The Inclusive Leader for All and “Yes, And”

    • Coming Soon!

  • 12

    Module 11 - Navigating Difficult Conversations with “Yes, And”

    • Coming Soon!

  • 13

    Module 12: “Yes, And” in Action – A Hybrid Approach: Online Learning and In-Person Sessions

    • Coming Soon!