Trust Model©

The Great Place to Work® Trust Model©, serves as the powerful and globally recognized gold standard for understanding the employee experience.

These 5 courses: Credibility, Respect, Fairness, Pride and Camaraderie are built on this standard and guide you to become a more Trustworthy leader.

PRIDE focuses in on an employee's sense of pride in their work, by understanding and assessing the feelings employees have toward their jobs, team or work group, and the company workplace.

The INSPIRE PRIDE course includes 3 chapters:

  • Personal Job

    Assesses how employees view their individual contributions to the organization.

  • Team

    Assesses the pride that employees develop in their team, the team’s accomplishments, and their willingness to give extra for the benefit of the team.

  • Corporate Image

    Assesses how employees view the organization and its reputation in the larger community.

Course Description

This course consists of a brief introduction and multiple chapters.
Chapters take about 20 minutes to complete and each has specific FOCUS AREAS to support your development.
Chapters are broken-down in to:

  • FOCUS AREA definitions and meaning

  • Actions you can take to improve

  • Videos and articles to support your learning

  • Best practices from other leaders

Lessons Included

  • 1

    Introduction to Pride

    • Welcome!

    • Up Next
  • 2

    I. Personal Job

    • Introduction to Personal Job

    • I feel I make a difference here.

    • My work has special meaning: this is not "just a job".

    • Nobody's Job Is “Just” Anything

    • Article: When Work is Not ‘just a job’ – Why Having a Sense of Purpose is More Important Than Profit - GLWS Wellbeing

    • Article: Employee Stakeholders Are Valuable Assets - Qlicket

    • Up Next
  • 3

    II. Team

    • Introduction to Team

    • When I look at what we accomplish, I feel a sense of pride.

    • People here are willing to give extra to get the job done.

    • People here quickly adapt to changes needed for our organization's success.

    • Be Approachable and Easy to Talk To

    • Article: How to Make Your Team More Adaptable to Change

    • Article: Purpose At Work: How To Create Meaning To Motivate Your Team - Minutehack

    • Up Next
  • 4

    III. Corporate Image

    • Introduction to Corporate Image

    • I want to work here for a long time.

    • I'm proud to tell others I work here.

    • People look forward to coming to work here.

    • I feel good about the ways we contribute to the community.

    • I would strongly endorse my organization to friends and family as a great place to work.

    • Our customers would rate the service we deliver as "excellent".

    • Keep Your Promises

    • Report: The Business Case for Giving Back

    • Article: 15 Practice Areas Critical to Achieving a Great Workplace

    • Article: The Downfall of Your Business: “No, I Would Not Recommend This Company to a Friend” - HPPY

    • Up Next
  • 5

    IV. Best Practices

    • Take a look...

    • Inspiring Best Practices

    • Up Next
  • 6

    Testing for Knowledge

    • Testing for Knowledge

    • Course Survey

The Trust Model Consists of Five Courses